Australian Owned
Theodore Designs are an Australian owned and operated men’s accessories and jewellery business. All of our products are delivered nationwide from our distribution centre based in North East Melbourne. Your purchases will be delivered quickly and safely.
Quick Delivery
We use a courier service to deliver the majority of our customers jewellery parcels. For parcels such as wallets and passport covers we use Australian Post Tracked Service. Please note this applies to delivery addresses within Australia only.
Courier Service.
All parcels despatched by courier will be delivered Monday to Friday 9.00am-5.30pm and will require a signature upon delivery. Please kindly ensure that there will be someone to sign for the parcel at the delivery address.
Australian Post tracked Service
All parcels dispatched via Australian Post will be delivered Monday to Saturday. Australian Post aim to deliver your parcel the next working day but this is not guaranteed. All Australian orders of cufflinks or other men’s accessories over the value of $100 will receive free express delivery. All other orders are charged at
Orders under $100 - $4.99 regular shipping charge
Orders under $100 - $8.00 express charge
International orders $25 delivery.

Return Policy

Return

Returns & Exchanges We want 100% satisfied customers that is why, we do offer the ‘15-Day Satisfaction Guarantee’! Our aim is to make sure you are completely satisfied With our Products.
For all the Theodore Designs Melbourne products we offer a ‘15-Day Satisfaction Guarantee’ on all the purchased at www.theodoredesigns.com.au
If at any time in the first 15 days you are unsatisfied with your purchase you may return the order for a complete refund (excludes applicable shipping & handling charges).
You have 15 calendar days (starting from the day you receive the item) to return the item(s). For a credit or refund, we accept Theodore Designs Melbourne with the original tags attached, and there is a restocking fee of $10 per item.
Your refund will be credited to the same payment method you used to make the purchase.
Please note that, any custom made products we are not obliged by law to refund. Returns We recommend shipping your return item via an insured ‘signature required’ delivery method.
The Item should be returned in “as-new” condition, with the original tag, together with the original unaltered box. Please send an email to info@theodoredesigns.com.au regarding your refund, stating your order or receipt
number.Don’t forget, we aren’t satisfied if you aren’t completely satisfied.

Help

Please contact us for help