Theodore Designs always wants you to be happy and with your purchase but if you would like to return your purchase for an online exchange or online credit note we can do so within 7 days of purchase, however we do NOT REFUND for change of mind..
We do not refund unless faulty (deemed by the manufacturer as faulty), please contact us via email to get your RA.We do not refund unless faulty (deemed by the manufacturer as faulty), please contact us via email to get your RA.
Theodore Designs are an Australian owned and operated men’s accessories and jewllery business. All of our products are delivered nationwide from our distribution centre based in North East Melbourne. Your purchases will be delivered quickly and safely.
We use a courier service to deliver the majority of our customers jewellery parcels. For parcels such as wallets and passport covers we use Australian Post Tracked Service. Please note this applies to delivery addresses within Australia only.
All parcels dispatched by courier will be delivered Monday to Friday 9.00am-5.30pm and will require a signature upon delivery. Please kindly ensure that there will be someone to sign for the parcel at the delivery address.
Australian Post tracked Service
All parcels dispatched via Australian Post will be delivered Monday to Saturday. Australian Post aim to deliver your parcel the next working day but this is not guaranteed. All Australian orders of cufflinks or other men’s accessories over the value of $100 will receive free express delivery. All other orders are charged at
Orders under $100 - $4.99 regular shipping charge
Orders under $100 - $8.00 express charge
International orders $25 delivery.